For an Emergency with respect to fire or life safety, please call 911

Emergency Support Services

Residents who have been displaced, or evacuated from home due to a disaster or emergency such as a fire, earthquake or flood may receive emergency support services for up to 72 hours immediately following the emergency. Services may include food, lodging, clothing, emotional support, information about the crisis, and family reunification.

Contact the Fire Department to get in touch with the Emergency Support Services team: 250-642-5422 | or Matt Barney, Deputy Chief/Emergency Program Coordinator

For larger scale emergencies involving the evacuation or displacement of multiple families and residents, an Emergency Reception Centre may be activated at the Sooke Community Hall (2037 Shields Rd.) and/or one of the Sooke schools. The Reception Centre will help displaced residents through a registration and referral process, providing short-term services (for up to 72 hours) on behalf of Emergency Management BC (EMBC).

Infrastructure or Utility Emergencies

In case of a wastewater back-up, during office hours (7:30 am – 4:00 pm), please contact the Wastewater Department at 250 642-1634 and press 3.  After hours, please contact  (250) 642-1634 and press 5 for an operator. Operators are available 24/7.

Please contact utility providers for emergencies regarding their services:

  • CRD Water: 250 474 9600
  • BC Hydro Emergency Line 1-888-POWERON (1-888-769-3766), or *HYDRO (*49376) on your cell phone.


Sooke RCMP Detachment
2076 Church Rd Sooke BC
Phone: 250-642-5241
Emergency Only: Dial 911

Road Maintenance

Mainroad South Island Contracting Ltd. is the road maintenance and drainage contractor for the District of Sooke.
After office hours or for emergencies, contact Mainroad directly at 250-391-7310 or 1-604-924-0244.

Other Emergency Services

Air or Marine Emergency:  1-800-567-5111

Provincial Emergency Program: 1-800-885-6655
(Earthquake, Flood, Tsunami, Dangerous Goods Spilled, Coastal Watch).

Poison Control Centre: 250-595-9211

Victoria General Hospital: 250-727-4212