For an Emergency with respect to fire or life safety, please call 911


The District office is open Monday through Friday 8:30 AM until 4:30 PM (except statutory holidays). Call us at 250-642-1634 and we can help direct your call to the appropriate party.


Animal Control issue? Please direct all animal control related questions to CRD Animal Control at 250-478-0624.


Bear or Cougar in your yard? If the animal is threatening call the Conservation Officer Service at: 1-877-952-RAPP (7277) or local RCMP at: 250-642-5241.


Bylaw Enforcement issue? Call the District office at 250-642-1634 Monday through Friday 8:30 AM until 4:30 PM (except statutory holidays). Outside of business hours contact the Sooke RCMP Detachment at 250-642-5241.


Infrastructure or Utility:
CRD Water: 250-474-9600
BC Hydro Emergency Line 1-888-POWERON (1-888-769-3766), or *HYDRO (*49376) on your cell phone.


Road Maintenance? Mainroad South Island Contracting Ltd. is the road maintenance and drainage contractor for the District of Sooke. After office hours or for emergencies, contact Mainroad directly at 250-391-7310 or 1-604-924-0244


Sewer Emergency? For information or to answer any questions residents may have pertaining to the sanitary sewer system, please call 250-642-0151 or 250-642-6300.

In the event of an emergency, please contact the EPCOR on call operator at 250 480 2198


Streetlight Outage? Call the District office at 250-642-1634 Monday through Friday 8:30 AM until 4:30 PM (except statutory holidays).